Care Resource Guide
Veterans
and their Families, Caregivers and Survivors have many resources
available to answer their questions on services related to the
Coronavirus, or COVID-19, and the care, benefits and services available
from the Department of Veterans Affairs, other agencies and non-profit
organizations.
VA
has implemented an aggressive public health response to protect and
care for Veterans in the face of this emerging health risk. We are
working directly with the Centers for Disease Control and Prevention
(CDC) and other federal partners to monitor the outbreak of the virus.
VA Resources
Website Coronavirus Information:
VA.GOV: Access and manage your VA benefits and health care to include education and records www.va.gov
White House/VA Hotline: Dial 1-855-948-2311.
Veterans Crisis Line: Dial 1-800-273-8255 and Press
1 to talk to someone. Send a text message to 838255 to connect with a
VA responder. Start a confidential online chat session at VeteransCrisisLine.net/Chat.
MyVA 311: Dial
1-844-MyVA311. If a Veteran has symptoms such as fever, cough, and
shortness of breath, please contact local VA medical center or MyVA 311
before visiting the local medical center or clinic.
Prescription Refills:
If you currently get your prescription sent to you by mail, you’ll
continue to receive your refills as normal. If you usually pick up your
prescriptions in person, we encourage you to use our online prescription refill and tracking tool.
Homeless Veterans:
- Veterans and their families may also call 1-877-4AID-VET (1-877-424-3838) to access VA services.
-
Forever GI Bill:
On Saturday, March 21, 2020, the President signed into law S. 3503,
which clarifies how the Department of Veterans Affairs should treat
in-person courses of study that convert to distance learning formats due
to health-related situations and other emergencies.
Telehealth Services: Meet with providers from home; available on iPhone, iPad, laptops, macOS, Android, and personal computers.
-
National Telehealth Technology Help Desk at 866-651-3180 or 703-234-4483
Mobile Vet Centers: Locate a Mobile Vet Center near you or talk to an adjustment counselor
- https://www.vetcenter.va.gov/
-
1-877-WAR VETS (1.877.927.8387) is
an around the clock confidential call center where combat Veterans and
their families can call to talk about their military experience or any
other issue they are facing in their readjustment to civilian life.
National Cemetery Operations:
- Effective
March 23 — as part of the agency’s response to the coronavirus
(COVID-19) — committal services and the rendering of military funeral
honors will discontinue until further notice.
Board of Veterans’ Appeals:
- The
Board of Veterans’ Appeals (Board) is making changes to keep Veterans
safe from exposure to COVID-19 while continuing its mission of providing
hearings and deciding appeals.
- The Board has suspended all travel, video and Central Office hearings through at least May 1, 2020.
- Veterans
will work with their representatives to reschedule hearings. Veterans
who prefer to wait for travel board, video or central office hearings to
resume will receive top priority in hearing rescheduling.
- The Board will Advance on Docket (AOD) appeals for Veterans who have been diagnosed with COVID-19
-
Click here to find out how to file for AOD and what documentation is required.
-
During this National emergency, the Board will now accept typed signatures on AMA Notices of Disagreement (NOD)VA Form 10182, in lieu of a wet signature.
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Lunch N Learn ‘Whole Health Amid COVID-19’:
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